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Aug 06, 2026
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TECH 21003 - Tech Quality Management
3 Credit(s) : 3 Lecture Hour(s)
Explores principles, tools and issues related to total quality management. Includes basic statistical tools, principles of customer focus, teamwork, empowerment, leadership, and incorporating quality into a manufacturing environment based on teachings of Deming, Juran, et.al. Includes Six Sigma principles, design, philosophy, concepts, and techniques. The Body of Knowledge (BOK) required for ASW Certification as Certified Quality Manager is covered.
Note: This course may be transferable toward a limited number of associate and baccalaureate degrees. Contact advisor for information regarding transferability.
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