SPCH 40603 - Conflict Management and Resolution

3 Credit(s) : 3 Lecture Hour(s)
Prerequisite(s): SPCH 22003 or SPCH 22803
Explores the nature of conflict and its impact on individuals and organizations. This course defines conflict, what causes it, how it develops, and how it affects organizations. Negotiation fundamentals, strategies, and remedies in various contexts are also addressed.